KOREASCHOLAR

HOW OUTPUT SPECIFICITY OF CUSTOMER PARTICIPATION IMPACTS SERVICE SATISFACTION? THE MODERATING ROLES OF REGULATORY FOCUS AND SHOPPING VALUE

Chia-Yi Chen,

Global Marketing Conference 2023 Global Marketing Conference at Seoul (2023.07) p.1051

THE ROLE OF SUSTAINABLE PERCEIVED VALUE ON CUSTOMER SATISFACTION AND LOYALTY: THE CASE OF FASHION PRODUCT

Wangmei Xie, Keiya Tabe

Global Marketing Conference 2023 Global Marketing Conference at Seoul (2023.07) pp.944-948

HOW OUTPUT SPECIFICITY OF CUSTOMER PARTICIPATION IMPACTS SERVICE SATISFACTION? THE MODERATING ROLES OF REGULATORY FOCUS AND SHOPPING VALUE

Chia-Yi Chen

Global Marketing Conference 2023 Global Marketing Conference at Seoul (2023.07) p.862

THE EFFECT OF CUSTOMER EXPERIENCE OF A LUXURY FASHION BRAND POP-UP STORE ON CUSTOMER SATISFACTION, AFFECTIVE COMMITMENT AND BRAND LOYALTY IN METAVERSE ENVIRONMENT

Seon young Jhee, Sang-lin Han

Global Marketing Conference 2023 Global Marketing Conference at Seoul (2023.07) pp.584-588

MODERATING EFFECTS OF PRODUCT TYPE ON FULFILLMENT AND CUSTOMER SATISFACTION: AN EMPIRICAL STUDY OF E-COMMERCE IN CHINA

Ming Ding, Susumu Harada

Global Marketing Conference 2023 Global Marketing Conference at Seoul (2023.07) pp.14-17

HOW DOES INNOVATIVE SERVICE OF LAST MILE DELIVERY AFFECT CUSTOMER SATISFACTION IN ONLINE RETAILING?

Min-Sook Park, Jongkuk Shin, Yong Ju

Global Marketing Conference 2020 Global Marketing Conference at Seoul (2020.11) p.1499

SOCIAL DISTANCING SERVICE AND CUSTOMER SATISFACTION REGARDING FASHION BRANDS

Minjung Cho, Hyesu Yun, Eunju Ko

Global Marketing Conference 2020 Global Marketing Conference at Seoul (2020.11) p.1366

DO PERCEPTIONS OF QUALITY, EQUITY AND VALUE IMPROVE CUSTOMER SATISFACTION AND TRUST? THE CASE OF PORTUGUESE BANKING SECTOR

Catarina Marques, Teresa Calapez, Nelson António, Margarida Ribeiro

Global Marketing Conference 2020 Global Marketing Conference at Seoul (2020.11) pp.984-985

THE EFFECT OF CUSTOMER PARTICIPATION ON E-SERVICE QUALITY AND SATISFACTION

Thomas Fotiadis

Global Marketing Conference 2018 Global Marketing Conference at Tokyo (2018.07) pp.1245-1247

TRAVELING LIKE A LOCAL: A STUDY OF THE RELATIONSHIPS AMONG CUSTOMER ENGAGEMENT, SATISFACTION AND BEHAVIORAL INTENTIONS OF AIRBNB USERS

Jungho Suh, Soyoung An, Thomas Eck

Global Marketing Conference 2018 Global Marketing Conference at Tokyo (2018.07) p.1189

ASYMMETRIC EFFECTS OF CONSUMER GENERATED CONTENT ON CUSTOMER SATISFACTION OF HOTEL CUSTOMERS

Pinelopi Athanasopoulou, Apostolos N. Giovanis

Global Marketing Conference 2018 Global Marketing Conference at Tokyo (2018.07) pp.871-872

THE INTERRELATIONSHIPS BETWEEN CASINO BRAND IMAGE, CASINO SERVICE, CUSTOMER SATISFACTION AND LOYALTY

Sow Hup Joanne Chan, Yim King Penny Wan, Miyoung Jeon

Global Marketing Conference 2018 Global Marketing Conference at Tokyo (2018.07) p.729

FIRM, CUSTOMER OR OTHERS INITIATED TOUCHPOINTS: WHICH INSTANT EXPERIENCES REALLY DRIVE BEHAVIOR AND SATISFACTION ALONG CUSTOMER JOURNEYS? - A HOLISTIC MOBILE-TRACKING APPROACH

Umut Konuş, Hugh N. Wilson, Emma K. MacDonald, Jing Li, Fred Langerak

Global Marketing Conference 2018 Global Marketing Conference at Tokyo (2018.07) pp.220-221

EFFECTS OF CUSTOMER INTERACTION ORIENTATION ON CUSTOMER SATISFACTION AND FIRM PERFORMANCE: A LONGITUDINAL STUDY

Melania Mateias, Malte Brettel

Global Marketing Conference 2016 Global Marketing Conference at Hong Kong (2016.07) pp.147-148

CUSTOMER SATISFACTION IN THE ROBOT EDUCATION INDUSTRY

Sunji Jang

Global Marketing Conference 2014 Global Marketing Conference at Singapore (2014.07) p.1120

THE RELATIVE EFFECTS OF FIVE TYPES OF CUSTOMER PARTICIPATION BEHAVIORS ON PERCEIVED SERVICE OUTCOME QUALITY, SERVICE PROCESS QUALITY, AND CUSTOMER SATISFACTION

Jungyun Jeong, Junyong Kim

Global Marketing Conference 2014 Global Marketing Conference at Singapore (2014.07) pp.678-679