KOREASCHOLAR

LEVERAGING SOCIAL LISTENING TOOLS FOR CRISIS MANAGEMENT: MITIGATING REPUTATION RISKS AND COMBATING FAKE NEWS IN THAILAND’S TOURISM INDUSTRY

Siwarit Pongsakornrungsilp, Pimlapas Pongsakornrungsilp, Niramon Rawangngam, Pitchayaporn Pongsakornrungsilp, Yu He, Long Li, Vikas Kumar, Shishank Shishank

Global Marketing Conference 2025 Global Marketing Conference at Hong Kong (2025.07) pp.265-269

THE PERCEPTION OF ACTIVE LISTENING PRACTICE ON SOCIAL NETWORKS

Lídia Silveira Pina, Sandra Maria Correia Loureiro, Paulo Rita, Paulo Rita, Eduardo Moraes Sarmento, Ricardo G. Bilro, João Guerreiro

Global Marketing Conference 2018 Global Marketing Conference at Tokyo (2018.07) pp.1098-1106