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BEYOND THE TOUCH: ANALYZING THE PURCHASING BEHAVIOUR USING AUGMENTED REALITY AND ONLINE REVIEWS
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OFFLINE TOUCH AND ONLINE RETAILING: EVIDENCE FROM A FIELD EXPERIMENT
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EFFECTS OF FIRM PRESENCE IN CUSTOMER-OWNED TOUCH POINTS: A SELF-DETERMINATION PERSPECTIVE
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HOW CONSUMERS RELY ON SUBSTITUTES FOR HAPTIC INFORMATION UNDER NON-TOUCH SHOPPING ENVIRONMENT
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DIGITAL TOUCH POINTS OF LEISURE TRAVELLERS FROM EMERGING MARKETS: A CASE OF BRIC COUNTRIES
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