THE PERCEPTION OF ACTIVE LISTENING PRACTICE ON SOCIAL NETWORKS
Global Marketing Conference 2018 Global Marketing Conference at Tokyo (2018.07) pp.1098-1106
Global Marketing Conference 2016 Global Marketing Conference at Hong Kong (2016.07) pp.261-264
Global Marketing Conference 2016 Global Marketing Conference at Hong Kong (2016.07) p.108
CUSTOMER'S ACTIVE PARTICIPATION IN SERVICE AND ITS IMPACT ON PERCEPTIONS OF OWN PERFORMANCE
Global Marketing Conference 2014 Global Marketing Conference at Singapore (2014.07) pp.1121-1122