KOREASCHOLAR

ROLE OF HUMOUR USE AND HUMOUR ENDORSING CLIMATE IN AGED CARE SERVICE EMPLOYEES’ JOB STRESS AND SATISFACTION

Jenny (Jiyeon) Lee, Paul Patterson, Christine Mathies

Global Marketing Conference 2023 Global Marketing Conference at Seoul (2023.07) pp.834-835

THE INFLUENCE OF FRONTLINE SERVICE EMPLOYEES’ PERCEPTION OF CUSTOMER INJUSTICE ON THEIR PERCEIVED PSYCHOLOGICAL CONTRACT VIOLATION

Lin Guo, Aadron Arndt, Chuanyi Tang

Global Marketing Conference 2018 Global Marketing Conference at Tokyo (2018.07) pp.1175-1176

THE STRENUOUS EFFECTS OF INNOVATION ON SERVICE EMPLOYEES

Vassiliki Grougiou, Stefanos Giannikis, Andreas Andronikidis

Global Marketing Conference 2018 Global Marketing Conference at Tokyo (2018.07) p.355

FRONTLINE EMPLOYEES’ BEHAVIOR IN SERVICE RECOVERY: THE COMBINATION CAUSES OF SELF-REGULATING PROCESS

Mo Zhang, Shengce Ren

Global Marketing Conference 2018 Global Marketing Conference at Tokyo (2018.07) p.31

HOW DO MULTINATIONAL CORPORATIONS TRANSMIT SERVICE BRANDS TO THE LOCAL EMPLOYEES OF THE HOST COUNTRY? AN INTERNAL MARKETING MECHANISM APPROACH

Chan Hsiao, Yi-Hsuan Lee, Yuh-Ting Chih

Global Marketing Conference 2014 Global Marketing Conference at Singapore (2014.07) p.2174