GENDER DIVERSITY AND INNOVATION IN KOREA SERVICE INDUSTRIES
Global Marketing Conference 2023 Global Marketing Conference at Seoul (2023.07) pp.133-138
LEVERAGING BIG DATA AND ARTIFICIAL INTELLIGENCE FOR SERVICE INNOVATION IN MARKETING
Global Marketing Conference 2020 Global Marketing Conference at Seoul (2020.11) pp.1351-1354
Global Marketing Conference 2020 Global Marketing Conference at Seoul (2020.11) pp.909-911
THE EFFECT OF SERVICE INNOVATION ON PERCEIVED LUXURIOUSNESS IN ADVERTISEMENT
Global Marketing Conference 2020 Global Marketing Conference at Seoul (2020.11) p.109
THE STRENUOUS EFFECTS OF INNOVATION ON SERVICE EMPLOYEES
Global Marketing Conference 2018 Global Marketing Conference at Tokyo (2018.07) p.355
OPEN SERVICE INNOVATION: PROPOSED ANTECEDENTS AND MODERATORS FROM KNOWLEDGE-BASED VIEW
Global Marketing Conference 2016 Global Marketing Conference at Hong Kong (2016.07) pp.1001-1014
MANAGING CUSTOMER INTEGRATION – THE CRUCIAL ROLE OF FRONTLINE EMPLOYEES
Global Marketing Conference 2016 Global Marketing Conference at Hong Kong (2016.07) p.1024
Global Marketing Conference 2014 Global Marketing Conference at Singapore (2014.07) pp.1913-1922
MANAGING INNOVATION PERFORMANCE: A SERVICE-DOMINANT LOGIC VIEW
Global Marketing Conference 2014 Global Marketing Conference at Singapore (2014.07) p.1439
ADOPTING/REJECTING SERVICE INNOVATION: A COMMUNICATION ISSUE
Global Marketing Conference 2014 Global Marketing Conference at Singapore (2014.07) pp.732-751
COMPETETING CATEGORIES OF SERVICE INNOVATION
Global Marketing Conference 2014 Global Marketing Conference at Singapore (2014.07) pp.585-586