KOREASCHOLAR

A POST-PANDEMIC LOOK AT TOURISTS’ PERCEIVED COOLNESS OF A LOCATION AND REVISIT INTENTION THROUGH DESTINATION SERVICE QUALITY AND MOBILE APP USE

Corey Allen Ross, Jong-Kuk Shin

Global Marketing Conference 2023 Global Marketing Conference at Seoul (2023.07) pp.876-879

REVISITING COOL PLACES: HOW DESTINATION SERVICE QUALITY AND TOURISM APP USE AFFECT PERCEIVED COOLNESS AND REVISIT INTENTION

Corey Ross, Jongkuk Shin, Minkyung Moon

Global Marketing Conference 2020 Global Marketing Conference at Seoul (2020.11) pp.962-965

THE EFFECT OF CUSTOMER ENGAGEMEMTN EXPERIENCE ON REPURCHASE INTENTION BASED ON THE CAPAABILITY OF TECHNICAL SUPPORT OF SALESPERSON IN CUSTOMER PERCEIVED QUALITY OF SERVICE: FOCUSED ON THE ENERGY INDUSTRY IN NEED OF LONG-TERM SERVICE

Seo Chul Jang, So Young Her, Kyung Hoon Kim

Global Marketing Conference 2020 Global Marketing Conference at Seoul (2020.11) p.598

HOW TO IMPROVE P2P SHARING-SERVICE QUALITY: THE MODERATING ROLE OF THE FORM OF ADDRESS ON THE EFFECT OF INCONGRUENCE IN GENDER AND RACE ON PERCEIVED SOCIAL DISTANCE

Juyoung Kang, Sooyun Kim, Sunmee Choi, Heejin Kim

Global Marketing Conference 2018 Global Marketing Conference at Tokyo (2018.07) pp.1455-1459

THE EFFECT OF CUSTOMER PARTICIPATION ON E-SERVICE QUALITY AND SATISFACTION

Thomas Fotiadis

Global Marketing Conference 2018 Global Marketing Conference at Tokyo (2018.07) pp.1245-1247

A PERCEIVED SERVICE QUALITY MODEL IN SHARING ECONOMY: THE CASE OF AIRBNB

Murat Acar, Aysegul Toker

Global Marketing Conference 2018 Global Marketing Conference at Tokyo (2018.07) pp.1179-1185

MEASURING B-TO-B SERVICE QUALITY AND RELATIONSHIP PERFORMANCE: SCALE DEVELOPMENT AND MODEL TESTING

Sang-Lin Han, Seong Ho Lee

Global Marketing Conference 2018 Global Marketing Conference at Tokyo (2018.07) pp.1082-1084

HOW THE TOURISM SERVICE QUALITY INFLUENCE THE TOURIST LOYALTY: TOUR GUIDE PROFESSIONAL COMPETENCE AS INTERMEDIARY VARIABLES

Su-Shiang Lee, Wei Yeng Sia, Wei Peng Tan, Chih-Wei Lin

Global Marketing Conference 2018 Global Marketing Conference at Tokyo (2018.07) p.1067

EXPLORATION OF FUNCTIONAL FORM FOR PERCEIVED SERVICE QUALITY USING SERVQUAL : APPLICATION OF NONPARAMETRIC METHOD TO NONLINEAR FACTOR ANALYSIS

Toshikuni Sato

Global Marketing Conference 2018 Global Marketing Conference at Tokyo (2018.07) p.1053

THE RELATIONSHIP BETWEEN PERCEIVED SERVICE QUALITY, SATISFACTION AND REPURCAHSE INTENTION IN CHINA’S BED AND BREAKFAST INDUSTRY

Fei Wang, Henry Tsai, Ivan Wen, Alan Wong

Global Marketing Conference 2018 Global Marketing Conference at Tokyo (2018.07) p.637

CUSTOMERS’ CONTINUED USE OF CUSTOMER PARTICIPATION SERVICE FORMATS: A QUALITY TYPOLOGY AND THE IMPACT OF SOCIALIZATION

Sandra Streukens, Sara Leroi-Werelds

Global Marketing Conference 2018 Global Marketing Conference at Tokyo (2018.07) p.309

EFFFECTS OF SERVICE QUALITY ON CUSTOMER LOYALTY AND WORD-OF-MOUTH IN RETAIL SETTING: MEDIATING ROLES OF RELATIONAL CHARACTERISTICS

Sang Lin Han

Global Marketing Conference 2016 Global Marketing Conference at Hong Kong (2016.07) pp.1575-1577

ROLE OF SERVICE QUALITY IN B-TO-B RELATIONSHIP PERFORMANCE: SCALE DEVELOPMENT AND B-SERVQUAL MODEL

Sang-Lin Han, Seong Ho Lee

Global Marketing Conference 2016 Global Marketing Conference at Hong Kong (2016.07) p.149

EVALUATING SPECIFIC SERVICE QUALITY DIMENSIONS WHICH IMPACT ON CUSTOMERS’ BEHAVIOURAL LOYALTY IN HIGH-TECH INTERNET SERVICES

Paramaporn Thaichon, Antonio Lobo, Ann Mitsis

Global Marketing Conference 2014 Global Marketing Conference at Singapore (2014.07) pp.2094-2103

ROLE OF SERVICE QUALITY IN B2B RELATIONSHIP PERFORMANCE: SCALE DEVELOPMENT AND B-SERVQUAL MODEL

Sang-Lin Han, Seong-Ho Lee

Global Marketing Conference 2014 Global Marketing Conference at Singapore (2014.07) pp.1763-1764

A STUDY ON THE EFFECT OF PERCEIVED RISK ON THE PERCEIVED SERVICE QUALITY OF MEDICAL TOURISTS

Jinjoo Kim, Ki Nam Jin

Global Marketing Conference 2014 Global Marketing Conference at Singapore (2014.07) p.1730

TRAVELING TO THAILAND FOR MEDICAL CARE AND PERCEPTIONS OF SERVICE QUALITY: A CONTENT ANALYSIS OF MEDICAL TOURISTS’ ONLINE TESTIMONIALS

Michael Guiry

Global Marketing Conference 2014 Global Marketing Conference at Singapore (2014.07) pp.1712-1716

HOW TO DESIGN SERVICE INNOVATION PROCESSES:DEVELOPMENT OF THE PARTICIPATION QUALITY SCALE

Nils O. Ommen, Markus Blut, Christof Backhaus, David M. Woisetschläger

Global Marketing Conference 2014 Global Marketing Conference at Singapore (2014.07) p.715

THE RELATIVE EFFECTS OF FIVE TYPES OF CUSTOMER PARTICIPATION BEHAVIORS ON PERCEIVED SERVICE OUTCOME QUALITY, SERVICE PROCESS QUALITY, AND CUSTOMER SATISFACTION

Jungyun Jeong, Junyong Kim

Global Marketing Conference 2014 Global Marketing Conference at Singapore (2014.07) pp.678-679

CAN COMPANIONS INFLUENCE CUSTOMER'S PERCEPTIONS OF SERVICE QUALITY?

Jingjing Li, Sunmee Choi, Jiyoung Kim

Global Marketing Conference 2014 Global Marketing Conference at Singapore (2014.07) pp.365-366