직무스트레스 반응이 인적과오에 미치는 영향 The Effect of Job Stress Responses on Human Error
안관영, 손용승
- 언어KOR
- URLhttp://db.koreascholar.com/Article/Detail/245964
대한안전경영과학회지
제13권 제4호
(2011.12)
pp.53-60
pp.53-60
대한안전경영과학회
(Korea Safety Management & Science)
초록
Job stress weakens physical ability causing the diseases related to working condition, decreases a production level, and increases mistakes and accidents. This study examined the relationship between job stress and human error, and focused on the moderating effect of age and maintenance type on the relationship between job stress and human error. The study used a quantitative design based on the 450 questionnaires of maintenance personnel in the Air force. The results of multiple regression analysis showed that physiological and psychological stress responses have positively related with human error. In moderating effect test, age appeared to impact on the relationship between physiological/behavioral stress and human error.
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