KOREASCHOLAR

LUXURY FASHION BRANDS AND AFFLUENT CUSTOMERS- APPLICATION OF AN EXTENDED MEHRABIAN-RUSSELL MODEL TO FLAGSHIP STORES

Norman Peng, Annie Chen
  • LanguageENG
  • URLhttp://db.koreascholar.com/Article/Detail/299092
Global Fashion Management Conference
2015 Global Fashion Management Conference at Florence (2015.06)
pp.517-520
글로벌지식마케팅경영학회 (Global Alliance of Marketing & Management Associations)
Abstract

The purpose of this paper is to examine affluent consumers’ emotions and loyalty toward luxury fashion brands’ flagship stores. A total of 138 participants were recruited. The results show product quality and other customers’ behaviors are the two factors that can affect affluent customers’ positive and negative emotions.

Author
  • Norman Peng(University of Westminster, UK)
  • Annie Chen(University of Westminster, UK)