KOREASCHOLAR

While many of company try to increase customer satisfaction by empowerment, there are need to figure out which can increase employee's problem solving ability in company side. It is related to Innovative Activity that can create new idea to fix job process . In this study, researcher institute a factor that 'Manager's Job Competency' which can increase member's Innovative Activity. And try to figuring out it has what kind of effect on innovative activity and management performance through empirical method. For the empirical study, researcher get 119 samples from service industry, and result of study show us manager's job competency has positive effect on member's innovative activity and management performance. Base on this result, researcher provide a manageric implication and limitaions of study.

1. 서 론
 2. 이론적 배경
  2.1 관리자의 직무역량
  2.2 혁신활동
  2.3 경영성과
 3. 연구모형 및 측정
  3.1 연구모형의 설정
  3.2 변수의 조작적 정의 및 측정
 4. 실증분석
  4.1 자료수집 대상과 방법
  4.2 신뢰도 및 타당성 검증
  4.3 가설 검증
 5. 결론 및 제언
 6. References

• 최형진(단국대학교 경영학과) | Hyung-Jin Choi Corresponding Author