KOREASCHOLAR

WHAT CAN WE LEARN FROM TRAUMATIC EXPERIENCE? FROM THE PERSPECTIVES OF CROSS-CULTURAL CONSUMER BEHAVIOR

Rayan S. Fawaz, Takumi Tagashira, Shintaro Okazaki
  • LanguageENG
  • URLhttp://db.koreascholar.com/Article/Detail/350636
Global Marketing Conference
2018 Global Marketing Conference at Tokyo (2018.07)
p.28
글로벌지식마케팅경영학회 (Global Alliance of Marketing & Management Associations)
Abstract

Terror management theory (TMT) highlights the impact of death related thoughts on consumers’ decisions in everyday life (Hayes, Schimel, Arndt, & Faucher, 2010) and the various coping behaviors they adopt to manage this terror-related anxiety. Individuals exposed to man-made (e.g. terrorist attacks, wars) or natural disasters (e.g. earthquakes, tsunamis) are obliged to mitigate the awareness of their eventual death or mortality salience (MS). MS plays a significant role in shaping individuals consumption behaviors, particularly in terms of materialism and ethnocentrism. This study aims to address (1) how MS-induced feelings impact consumers’ consumption criteria, preferences and behaviors, and (2) what contextual and cultural factors ought to be considered in this regard. Nineteen focus groups in total were conducted in Japan, Lebanon and the UK. Based on grounded theory approach, we found that consumers’ feelings based on their traumatic experiences exhibit some similarities and differences depending on their own historical, socioeconomic, and cultural backgrounds. Future research should include more countries and take into account a variety of cultural backgrounds. Moreover, as Japan, Lebanon and the UK represent three of the most prominent religions, Buddhism, Islam, and Christianity respectively, religiosity may be a relevant concept in defining and interpreting MS in a cross-cultural context.

Author
  • Rayan S. Fawaz(King’s College London, UK)
  • Takumi Tagashira(The University of Tokyo, Japan)
  • Shintaro Okazaki(King’s College London, UK)