KOREASCHOLAR

MBNQA 2007기준 2007 Criteria for Malcom Baldridge National Quality Award

최성운
  • 언어ENG
  • URLhttp://db.koreascholar.com/Article/Detail/368940
대한안전경영과학회 학술대회
2007년도 대한안전경영과학회 추계학술대회 (2007.11)
pp.311-317
대한안전경영과학회 (Korea Safety Management & Science)
초록

This study introduces 2007 criteria of Malcom Baldridge National Quality Award (MBNQA) for performance excellence. Baldridge criteria is composed of the seven categories such as leadership, strategic planning, customer and market focus, measurement, analysis, and knowledge management, workforce focus, process management, and results. Moreover this paper proposes various integrated systems with MBNQA.

목차
Abstract
 1. Introduction
 2. The Most Significant Changes [1]
 3. 2007 Criteria for Performance Excellence [1]
 4. Scoring System [1]
  4.1 Process
  4.2 Results
 5. Integrated Systems[2]
 6. Summary
 7. References
저자
  • 최성운 | Sungwoon Choi