KOREASCHOLAR

AGED CONSUMERS’ ACCEPTANCE OF THE PERSONAL VOICE ASSISTANT TECHNOLOGY: TECHNOLOGY ACCEPTANCE MODEL

Brian T Hart, Graham Ferguson, Saadia Shabnam
  • LanguageENG
  • URLhttp://db.koreascholar.com/Article/Detail/400748
Global Marketing Conference
2020 Global Marketing Conference at Seoul (2020.11)
pp.213-219
글로벌지식마케팅경영학회 (Global Alliance of Marketing & Management Associations)
Abstract

This paper describes a study that 1) explores ageing consumers’ perceptions of functionally beneficial but simple technology, and 2) tests how readily ageing consumers accept such technology. A mixed method approach is proposed to introduce ageing consumers to Google Home, to firstly demonstrate and highlight selected functional benefits associated with safety, connection with others and community, and entertainment; secondly determine ageing consumer attitudes toward that; and thirdly to test trial and adoption. Results will provide much needed insights into how emerging but relatively commonplace technology can be better integrated into ageing consumer groups to enhance wellbeing, increase independence and reduce isolation.

Table Content
ABSTRACT
Introduction
Relevant Literature and Theory
Methodology
Significance
Limitations and Future Directions
References
Author
  • Brian T Hart(Trinity Western University, Canada) Corresponding author
  • Graham Ferguson(Curtin University, Australia)
  • Saadia Shabnam(Curtin University, Australia)