KOREASCHOLAR

CUSTOMER RESPONSES TO A FRONTLINE SERVICE ROBOT IN A RETAIL SERVICES CONTEXT

Amelia, Christine Mathies, Paul G. Patterson
  • LanguageENG
  • URLhttp://db.koreascholar.com/Article/Detail/401141
Download
Global Marketing Conference
2020 Global Marketing Conference at Seoul (2020.11)
p.618
글로벌지식마케팅경영학회 (Global Alliance of Marketing & Management Associations)
Keyword
frontline service robotcustomer responsesretail bankinghuman-robot interactionUTAUTthematic analysis
Table Content
ABSTRACT
Author
  • Amelia(School of Marketing, University of New South Wales)
  • Christine Mathies(School of Marketing, University of New South Wales)
  • Paul G. Patterson(School of Marketing, University of New South Wales)