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SELF-QUANTIFICATION OF SERVICES: COST OF IMMEDIATE FEEDBACK
Kyoung Tae Huh, Youseok Lee, Sang-Hoon Kim
Language
ENG
URL
http://db.koreascholar.com/Article/Detail/401161
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Global Marketing Conference
2020 Global Marketing Conference at Seoul (2020.11)
pp.698-699
글로벌지식마케팅경영학회
(Global Alliance of Marketing & Management Associations)
Keyword
Self-Quantification
Feedback timing
Flow
Perceived service effectiveness
Table Content
ABSTRACT
Author
Kyoung Tae Huh(Pennsylvania State University)
Youseok Lee(Myongji University)
Sang-Hoon Kim(Seoul National University)