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EXPLORING THE ROLE OF VOICE GENDER AND PERCEIVED RISK ON ATTITUDE TOWARD CHATBOT SERVICES AMONG AGING CONSUMERS
Hyo Jin Eom, Jaewoo Park
Language
ENG
URL
http://db.koreascholar.com/Article/Detail/401209
Download
Global Marketing Conference
2020 Global Marketing Conference at Seoul (2020.11)
pp.903-904
글로벌지식마케팅경영학회
(Global Alliance of Marketing & Management Associations)
Keyword
aging consumer
chatbot service
voice gender
perceived risk
Author
Hyo Jin Eom(Korea University)
Jaewoo Park(Musashi University)