KOREASCHOLAR

DONATION BEHAVIOR BETWEEN IN-GROUP AND OUT-GROUP PERCEPTIONS: A THREE-SELVES APPROACH

Christina Chung, Emi Moriuchi
  • LanguageENG
  • URLhttp://db.koreascholar.com/Article/Detail/401215
Global Marketing Conference
2020 Global Marketing Conference at Seoul (2020.11)
pp.924-941
글로벌지식마케팅경영학회 (Global Alliance of Marketing & Management Associations)
Abstract

This study examines Japanese and Americans’ perceptions of disaster ads. The three-selves model is used to explain the in-group and out-group effects of disaster ads, while the theory of planned behavior is used to explain the antecedents of a donor’s attitude toward disaster ads. Donation motivation, donation belief, social influence, attitude towards helping charities, attitude toward helping others, affective responses, cognitive responses, and willingness to donate were examined. For a 2 x 2 experimental treatment, two disaster locations (U.S. and Japan) and two types of ads (factual and emotional) were used. The findings imply that Americans’ donation motivation and donation belief are significantly related to attitude toward helping charities. The attitude toward helping charities is strongly related to cognitive response and willingness to donate. For Japanese, donation motivation and social influence are strongly related to attitude toward helping charities and others. Also, attitude toward helping charities influences cognitive response, and attitude toward helping others affects affective response. A managerial implication, for Japanese, is that cultivating a positive attitude toward helping charities and others is important to increase cognitive and affective responses toward ads and the responses directly related to willingness to donate. For Americans, emphasizing positive attitude toward helping charities is important to increase a positive cognitive response which is related to willingness to donate.

Table Content
ABSTRACT
INTRODUCTION
LITERATURE REVIEW
    Three-Selves Model
    Theory of Planned Behavior
RESEARCH FRAMEWORK AND HYPOTHESES
    Donation Motivation
    Donation Belief
    Social Influence
    Attitude toward Helping Others and Attitudes toward Charitable Organizations
    Cognitive Response and Affective Response
    Moderating Effects of Location and Message Type
METHODOLOGY
    Measurement Scale
    Sample and Procedure
    Manipulation Check
ANALYSIS AND RESULTS
    Overall Measurement Results
    Two- group measurement model
    Two- Group Structural Model
    Moderating Effects of Disaster Locations and Message Types
CONCLUSION AND DICUSSION
    Managerial Implications
LIMITATIONS AND FUTURE RESEARCH
REFERENCES
Author
  • Christina Chung(Ramapo College of New Jersey)
  • Emi Moriuchi(Rochester Institute of Technology)