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WHEN CAN A TECHNOLOGY-BASED SALESPERSON REPLACE A HUMAN: THE ROLE OF RELATIONSHIP LIFECYCLE
Woojung Chang
Language
ENG
URL
http://db.koreascholar.com/Article/Detail/401867
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Global Marketing Conference
2020 Global Marketing Conference at Seoul (2020.11)
p.1278
글로벌지식마케팅경영학회
(Global Alliance of Marketing & Management Associations)
Keyword
technology-based non-human salesperson
buyer-seller relationship
customer relationship life cycle
theory of AI job replacement
Author
Woojung Chang(University of Seoul)