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CUSTOMER PARTICIPATION AND THE ROLE OF RELATIONSHIP LENGTH
Chung-Yu Wang
Language
ENG
URL
http://db.koreascholar.com/Article/Detail/401883
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Global Marketing Conference
2020 Global Marketing Conference at Seoul (2020.11)
pp.1335-1345
글로벌지식마케팅경영학회
(Global Alliance of Marketing & Management Associations)
Keyword
customer participation
customer satisfaction
affective commitment
relationship length
Table Content
ABSTRACT
Introduction
Background and Conceptual Framework
Moderating effect of relationship length
Methodology
Sample
Reliability and validity
Statistical analysis
Discussion
Managerial Implications
References
Author
Chung-Yu Wang(National Kaohsiung University of Science and Technology)