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UNDERSTANDING SERVICE EXCLUSION THROUGH VALUE CO-CREATION PARADIGM
Sajith Siriwardana, Gaurangi Laud, Rajesh Rajaguru
Language
ENG
URL
http://db.koreascholar.com/Article/Detail/401892
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Global Marketing Conference
2020 Global Marketing Conference at Seoul (2020.11)
pp.1357-1358
글로벌지식마케팅경영학회
(Global Alliance of Marketing & Management Associations)
Keyword
power dynamics
service-dominant logic
service exclusion
transformative service research
Author
Sajith Siriwardana(University of Tasmania)
Gaurangi Laud(University of Tasmania)
Rajesh Rajaguru(University of Tasmania)