KOREASCHOLAR

IS APOLOGY THE BEST STRATEGY TO MITIGATE ONLINE FIRESTORMS IN SOCIAL MEDIA?

Daniela Langaro, Helder Neves, Sandra Loureiro
  • LanguageENG
  • URLhttp://db.koreascholar.com/Article/Detail/401898
Global Marketing Conference
2020 Global Marketing Conference at Seoul (2020.11)
pp.1374-1382
글로벌지식마케팅경영학회 (Global Alliance of Marketing & Management Associations)
Table Content
ABSTRACT
1) Introduction
2) Literature review
3) Methodology
4) Results
5) Conclusions
REFERENCES
Author
  • Daniela Langaro(ISCTE-IUL)
  • Helder Neves(ISCTE-IUL)
  • Sandra Loureiro(ISCTE-IUL)