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TRENTS OF APPLYING SELF-SERVIE TECHNOLOGIES (SSTs) TO SMART HOTELS IN CHINA: AN EMPIRICAL STUDY OF EXTENDED TECHNOLOGY ACCEPTANCE MODEL
Botian Lei, Fu-Mei Chuang
Language
ENG
URL
http://db.koreascholar.com/Article/Detail/403295
Download
Global Marketing Conference
2020 Global Marketing Conference at Seoul (2020.11)
p.1620
글로벌지식마케팅경영학회
(Global Alliance of Marketing & Management Associations)
Keyword
emerging market innovation
technology acceptance model (TAM)
self-service technology (SST)
chinese smart hotel
service innovation
Author
Botian Lei(The Hong Kong Polytechnic University, Hong Kong SAR, China)
Fu-Mei Chuang(Rennes School of Business, France)