The effect of information source and content informativeness on acceptance intention in a live commerce shopping environment - The mediating effects of trust - 라이브 커머스 쇼핑환경에서 정보원 특성과 콘텐츠 정보성이 소비자 수용의도에 미치는 효과 - 신뢰의 매개효과를 중심으로 -
pp.554-571
The purpose of this study is to investigate the mediating effect of trust when a media broadcaster (such as a disc jockey [DJ]) acting as an information source and the content they provide during live commerce streaming affect acceptance intention. Live commerce is increasing rapidly, offering a new fashion distribution channel by supplementing possible shortcomings of existing online shopping. Data was collected for the empirical study from female consumers in their 20s who actively accepted fashion technology. Statistical analysis of the data was conducted using IBM SPSS Macro Process 3.5. First, the reliability and validity of the variables for information source characteristics, content informativeness, trust, and acceptance intention were verified, and each variable was confirmed as a single factor. Bootstrap analysis was performed using Macro Process Model 4 to reveal the effects of information source characteristics and content informativeness on acceptance intention. As a result of analyzing the mediating effect for each path model with trust as a parameter, it was found that both the direct and indirect effects of the mediating path were significant. This result means that the characteristics of information sources and content informativeness are partially mediated by trust. Therefore, to promote consumer behavior in a live commerce shopping environment, it is necessary to enhance trust. This can be achieved by a media broadcaster with fashion expertise to increase the perception of the attractiveness of the information source and to improve the usefulness of the fashion information being delivered.
I. Introduction
Ⅱ. Literature Review
1. Live commerce trends and characteristics
2. Information source characteristics
3. Contents informativeness
4. Consumer truth
5. Acceptance intention
Ⅲ. Methods
1. Research design and hypothesis building
2. Data collection & measurement instruments
3. Characteristics of respondents
Ⅳ. Results and Discussion
1. Validity and reliability of measurement instrument
2. Hypotheses testing
Ⅴ. Conclusion
References