KOREASCHOLAR

FASHION AI AND CONSUMER EXPERIENCE: RESEARCH FRAMEWORK AND RESEARCH AGENDA

Neulonbit Oh, Eunju Ko
  • LanguageENG
  • URLhttp://db.koreascholar.com/Article/Detail/422215
Global Marketing Conference
2023 Global Marketing Conference at Seoul (2023.07)
p.231
글로벌지식마케팅경영학회 (Global Alliance of Marketing & Management Associations)
Abstract

With the development of WEB 3.0 and the metaverse, the emergence of chat GPT, and AI is attracting attention across all industries. AI technologies such as robotics, advanced analytics, and in-store applications created a sensation in the fashion industry, as well as created an exceptional customer experience. In this study, fashion AI types (e.g. AI models: generative, conversational, AI applications: design, production, sales, retail, marketing) and case analysis (e.g. concepts, characteristics, benefits, risks) are examined. Consumer experiences with fashion AI are also discussed for future research directions. Finally, the Fashion AI research framework and research agenda are discussed for future research.

Author
  • Neulonbit Oh(Yonsei University, Republic of Korea)
  • Eunju Ko(Yonsei University, Republic of Korea)