KOREASCHOLAR

UNCOVERING THE ROLE OF VIRTUAL INFLUENCERS AS CSR MESSENGERS: A COMPUTATIONAL STUDY OF NARRATIVES AND SOCIAL MEDIA REACTIONS

Jeongwon Yang, Ploypin Chuenterawong, Krittaphat Pugdeethosapol
  • LanguageENG
  • URLhttp://db.koreascholar.com/Article/Detail/422314
Global Marketing Conference
2023 Global Marketing Conference at Seoul (2023.07)
pp.360-365
글로벌지식마케팅경영학회 (Global Alliance of Marketing & Management Associations)
Abstract

In recent years, social media influencers (SMIs) have brought dramatic shifts to the marketing trend. Apart from product endorsement and ad campaigns, they are increasingly hired by brands for promoting social causes including Black Lives Matter movement, COVID-19, and LGBTQ+ issues owing to their perceived authenticity and expertise (Open Influence, 2022). As such, brands promoting social causes to take ethical obligations to the society, namely, corporate social responsibility (CSR), has become an indispensable business practice (McWilliams & Siegel, 2001). Accordingly, past studies revealed that SMIs’ capability of creating authentic connection with target consumers and the fact that stakeholder awareness and authentic motives are preconditions for the success of CSR initiatives can create a synergic effect (Yang et al., 2021).

Author
  • Jeongwon Yang(Syracuse University, United States)
  • Ploypin Chuenterawong(Chulalongkorn University, Thailand)
  • Krittaphat Pugdeethosapol(Syracuse University, United States)