KOREASCHOLAR

A POST-PANDEMIC LOOK AT TOURISTS’ PERCEIVED COOLNESS OF A LOCATION AND REVISIT INTENTION THROUGH DESTINATION SERVICE QUALITY AND MOBILE APP USE

Corey Allen Ross, Jong-Kuk Shin
  • LanguageENG
  • URLhttp://db.koreascholar.com/Article/Detail/422922
Global Marketing Conference
2023 Global Marketing Conference at Seoul (2023.07)
pp.876-879
글로벌지식마케팅경영학회 (Global Alliance of Marketing & Management Associations)
Abstract

With the pandemic of the early 2020s coming to a close, city politicians and planners around the world seek to bring in more tourists and entrepreneurs to assist their local businesses and domestic economies in the return to pre-pandemic levels. There exists a myriad of ways city officials attempt to attract visitors from festivals and fireworks displays to citywide initiatives and awareness programs. This study takes a look at a destination’s perceived coolness, how it is manifested through destination service quality and tourist app use, and how it affects an individual’s revisit intention based on structural and interpersonal constraints.

Author
  • Corey Allen Ross(University of Guam, Republic of Korea)
  • Jong-Kuk Shin(Pusan National University, Republic of Korea)