KOREASCHOLAR

Generative artificial intelligence (AI) tools such as ChatGPT, Dall-E, and Steve AI can facilitate instant content creation. As an illustration, a fashion brand can simply command ChatGPT to: “Write an Instagram caption about the importance of good clothes during winter in two hundred words”. In seconds, ChatGPT generates the output. This minimum effort and short production time in the usage of generative AI may enhance content marketing outcomes. However—as warned by scholars (Bruyn et al., 2020)—not only is it advantageous for businesses, AI can also be disastrous. Underpinned by this, and the fact that generative AI and content marketing are nonexistent in the pertinent literature (see streams of research on AI in marketing e.g., Eriksson et al., 2020; Huang & Rust, 2021, 2022; Vlačić et al., 2022), this research aims to explore the potential benefits and drawbacks of generative AI for content marketing.

• Risqo Wahid(School of Business and Economics University of Jyväskylä, Finland)
• Joel Mero(School of Business and Economics University of Jyväskylä, Finland)
• Paavo Ritala(LUT Business School, Finland)