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ENHANCING CUSTOMER ENGAGEMENT IN LIVE COMMERCE ― INSIGHTS FROM RELATIONSHIP QUALITY AND AFFORDANCE―
Songyuan Wu
Language
ENG
URL
http://db.koreascholar.com/Article/Detail/434488
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Global Fashion Management Conference
2024 Global Fashion Management Conference at Milan (2024.07)
pp.279-280
글로벌지식마케팅경영학회
(Global Alliance of Marketing & Management Associations)
Keyword
Live-commerce
Relationship quality
IT affordance
Customer engagement
Author
Songyuan Wu(Ritsumeikan University)