KOREASCHOLAR

SERVICE ROBOTS IN HOSPITALITY: HOW WARMTH AND COMPETENCE INFLUENCE CUSTOMER REACTIONS TO HUMAN AND ANIMAL-LIKE ROBOTS

Bryan Usrey, Hiroaki Saito
  • LanguageENG
  • URLhttp://db.koreascholar.com/Article/Detail/442524
Global Marketing Conference
2025 Global Marketing Conference at Hong Kong (2025.07)
p.378
글로벌지식마케팅경영학회 (Global Alliance of Marketing & Management Associations)
Author
  • Bryan Usrey(Ritsumeikan Asia Pacific University, Japan)
  • Hiroaki Saito(Ritsumeikan Asia Pacific University, Japan)