KOREASCHOLAR

UNDERSTANDING SERVICE ROBOT RECOVERY AND USER REACTIONS

Minjung Cho, Joonheui Bae, Sung Hun Kevin Bae, Erin Cho
  • LanguageKOR
  • URLhttp://db.koreascholar.com/Article/Detail/443019
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Global Marketing Conference
2025 Global Marketing Conference at Hong Kong (2025.07)
p.1084
글로벌지식마케팅경영학회 (Global Alliance of Marketing & Management Associations)
Keyword
Service RobotsTask FailuresAnthropomorphismService Recovery
Author
  • Minjung Cho(The Hong Kong Polytechnic University, Hong Kong)
  • Joonheui Bae(The Hong Kong Polytechnic University, Hong Kong)
  • Sung Hun Kevin Bae(The Hong Kong Polytechnic University, Hong Kong)
  • Erin Cho(The Hong Kong Polytechnic University, Hong Kong)