Different from general operating policies to be applied for controllable queueing models, two of three well-known simple N, T and D operating policies are applied alternatingly to the single server controllable queueing models, so called alternating (NT), (ND) and (TD) policies. For example, the alternating (ND) operating policy is defined as the busy period is initiated by the simple N operating policy first, then the next busy period is initiated by the simple D operating policy and repeats the same sequence after that continuously. Because of newly designed operating policies, important system characteristic such as the expected busy and idle periods, the expected busy cycle, the expected number of customers in the system and so on should be redefined. That is, the expected busy and idle periods are redefined as the sum of the corresponding expected busy periods and idle periods initiated by both one of the two simple operating policies and the remaining simple operating policy, respectively. The expected number of customers in the system is represented by the weighted or pooled average of both expected number of customers in the system when the predetermined two simple operating policies are applied in sequence repeatedly. In particular, the expected number of customers in the system could be used to derive the expected waiting time in the queue or system by applying the famous Little’s formulas. Most of such system characteristics derived would play important roles to construct the total cost functions per unit time for determination of the optimal operating policies by defining appropriate cost elements to operate the desired queueing systems.

• 이한교(한남대학교) | Hahn-Kyou Rhee Corresponding Author