The purpose of this paper is to examine the empirical analysis for charging factors and the evaluation models of internet site. Thus this is to analyze the charging factors affecting the customer satisfaction of tourism information sites in the Internet. Based on the regression model applied to a customer survey, this study shows that among the characteristics of the site, technical factor and community factor have the most significant effect on charging factor and customer satisfaction.

Abstract
 1. 서론
 2. 관광관련 인터넷 매체 사이트
 3. 연구 방법
  3.1 연구모형 및 연구가설
  3.2 설문지 구성 및 자료 수집
 4. 연구 결과
  4.1 조사대상의 일반적 분석 및 타당성 분석
  4.2 가설 검정 결과
 5. 시사점 및 결론
 참고문헌

• 김민철(제주대학교 경영정보학과)
• 이동철(제주대학교 경영정보학과)