The importance of IT in supporting the core business and realizing the targets and vision of the Corporate Plan are beginning to be increasingly recognized. In order to evaluate IT performance many methods and techniques have been suggested over the years. One potential solution is the use of Kaplan and Norton's Balanced Scorecard as a conceptual and pragmatic model for the development of performance measures for an IT Department. This paper explores how the Balanced Scorecard approach might be applied to measuring the performance of the IT Department within the non-profit Organization.

Abstract
 1. 서론
 2. 성과평가 시스템과의 한계와 BSC
  2.1 성과평가 시스템의 한계
  2.2 IT 성과평가 시스템으로서의 BSC
 3. BSC를 이용한 IT 성과평가 시스템의 구축
  3.1 IT부문 전략목표 및 한계점
  3.2 BSC를 이용한 IT 성과평가 체계
  3.3 IT성과평가 관점 및 지표에 대한 가중치 설정
 4. 결론
 참고문헌

• 정선호(건국대학교 산업공학과)
• 이영찬(델타텍 한국지사)