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병원 간호인력 관리에서 집단공감프로세스의 활용 가능성 KCI 등재

Usefulness of the Collective Compassion Process to Manage the Human Resources in Nursing Fields at Hospitals

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대한질적연구학회지 (Korean Association for Qualitative Research)
대한질적연구학회 (Korean Association for Qualitative Research)
초록

Purpose: Compassionate act is important factors for staff-nurse to be able for them to work within friendly organizational culture at a hospital setting. The purpose of this study was to investigate the usefulness of the collective compassion process for human resources management in hospital. Collective compassion process was consisted of collectively noticing, collectively feeling, and collectively responding. Collective compassion process can decrease personal suffering at work settings. Compassion process have 3 dimensions-personal, organizational culture, and institutional. Methods: 22 staff nurses and 5 nurse managers were participated in the study. Data were collected with in-depth personal interviews. Collected data were analyzed with content analysis. Results: Staff nurse felt absence of compassion processes of 3 dimensions (personal, organizational culture, and institutional) when they were in suffering. However nurse managers asserted that hospital organization has the compassion processes of 3 dimensions for staff nurses. Absence of compassionate act in the nursing field was one of reasons that they quit their job. Conclusion: The result of this study provided one of the empirical evidences of the importance of compassion process in nursing organizations. Thus we recommend developing an intervention program to increase compassionate act for reducing nurse's suffering.

목차
서 론
    1. 연구의 필요성
    2. 연구목적
연 구 방 법
    1. 연구설계
    2. 연구참여자
    3. 자료수집과 윤리적 고려
    4. 자료분석
    5. 연구의 타당성 확보
연 구 결 과
    1. 일반 간호사의 측면
    2. 간호 관리자의 측면
    3. 일반 간호사와 간호 관리자 간의 인식 비교
    4. 공감 부재의 영향
    5. 집단공감프로세스의 제도적 필요성
논 의
결 론 및 제 언
REFERENCES
저자
  • 최형진(한양대학교 대학원 경영학과) | Choi Hyung Jin (Department of Business Administration, Hanyang University)
  • 김주현(강원대학교 간호대학 간호학과) | Kim Joo Hyun (Department of Nursing, Kangwon National University at Chuncheon) Corresponding author