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TYPICALITY EFFECTS IN LUXURY BRAND ADVERTISEMENTS

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글로벌지식마케팅경영학회 (Global Alliance of Marketing & Management Associations)
초록

Consumers’ perception of advertisements can affect brand attitudes, brand trust, and brand image (Meenaghan, 1995; Sheinin, Varki, & Ashley, 2011). Therefore, strategic selection of elements in advertisements becomes important, especially for luxury brands. Luxury brands tend to position themselves as artisans of a particular category or a product and highlight exclusivity (Fionda & Moore, 2008). When a luxury brand is known for a specific product, a less-known product of the brand in an advertisement would be perceived differently. The present study focused on exploring the different effects of iconic products and less-associated products of a luxury brand in the context of advertisements. Categorization theory, typicality effects, and conceptual fluency provided theoretical foundation in understanding the relationships.
Typicality effects, simply put, occur when members in a category are graded, “with members ranging from very good (typical) members of a category to very poor (atypical) members of a category” (Loken, Barsalou, & Joiner, 2008, p. 153). In consumer studies, typicality had been examined in various dimensions and showed to effect consumer attitude (Goedertier, Dawar, Geuens, & Weijters, 2015; Loken & Ward, 1990; Ward & Loken, 1988). However, to our knowledge, the subject had not been covered in the luxury brand advertisement context.
To test the effects of typicality, the study examined whether typical products in luxury advertising have a higher level of advertisement liking, pleasantness, and novelty than atypical products (H1), whether consumers’ advertisement attitude from luxury advertising have a positive effect on brand attitude (H2), and whether consumers’ product involvement moderated the relationship between product typicality and advertisement attitude.
Before the main test, two pretests were performed; the first to select the luxury brand and products to be used in the main test; the second to ensure the brand-product association of the advertisements. A total of 123 undergraduate students participated in the experiment, a (typical vs. atypical) between-subjects design. Participants were exposed to one of the two experimental conditions and were asked to complete a questionnaire. They were provided with questions measuring advertisement liking, pleasantness, novelty, brand attitude, demographical questions, and manipulation checks. All questions, apart from the demographics and certain questions in the manipulation checks, were measured on a 5-point Likert scale. Reliability analysis, multivariate analysis of variance, and multiple regression analysis were used in hypothesis testing.
Results of the study revealed that typical brand products in luxury brand advertisements have a higher level of advertisement liking, pleasantness, and novelty. Additionally, advertisement liking and novelty have a positive effect on brand attitude but pleasantness had no effect. Finally, product involvement did not moderate the effects of product typicality on advertisement attitude.
The study shows significance in that it supports the typicality effect in categorization theory by showing that there are certain products that consumers link with brands, and the closer the link, the more positive advertisement attitude becomes. Based on the results, it is recommended that luxury brands take caution in product placement and include iconic products in advertisements. There should also be focus on which products are in the advertisement, not the individual consumer’s involvement in a product.
For future research, experiments exploring whether presenting typical products with atypical products in advertisements would strengthen the relationships between brands and atypical products is suggested. Also, studies on how luxury brands can elevate the status of atypical products to typical products by educating consumers would provide practical strategies for luxury brand marketers.

저자
  • Heejin An(University of Minnesota, USA)
  • Do Yuon Kim(University of Minnesota, USA)
  • Robert Pettys-Baker(University of Minnesota, USA)