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The Impacts of Project Governance, Agency Conflicts on the Project Success : From the Perspective of Agency Theory KCI 등재

프로젝트 거버넌스가 대리인 갈등 및 프로젝트 성공에 미치는 영향 : 대리인 이론 관점

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한국산업경영시스템학회지 (Journal of Society of Korea Industrial and Systems Engineering)
한국산업경영시스템학회 (Society of Korea Industrial and Systems Engineering)
초록

Recently companies have increased the new projects to improve and innovate the business process in order to adopt the advanced technologies such as IoT (Internet of Things), Big Data Analysis, Cloud Computing, mobile and artificial intelligence technologies for sustainable competitive advantages under rapid technological and socioeconomic external environmental changes. However, there are obstacles to achieve the project goals, corporate's strategy and objectives due to various kind of risks based on characteristics of projects and conflicts of stakeholders participated on projects. Hence, the solutions are required to resolve the various kind of risks and conflicts of stakeholders. The objectives of this study are to investigate the impact of the project governance, agency conflicts on the project success based on agency theory by using the statistical hypothesis testing the relationship among those variables. As a result of hypothesis testing, we could find that the project governance impacts positively on project success and negatively on the agency conflicts. Further, the agency conflicts impacts negatively on the project success. Finally, we could find that the agency conflicts such as goal conflict, different risk attitude and information asymmetry between project manager and team members impact negatively on the project success. Meanwhile, the project governance impact positively on the project success, negatively impact on the agency conflicts such as goal conflict, different risk attitude and information asymmetry between project manager and project team members. In order to increase the project success rate, the project governance institutions such as PGB (Project Governance Board), EPMO (Enterprise Project Management Office), PSC (Project Steering Committee) are needed to prevent or reduce the agency conflicts between project manager and team members. 1)

목차
1. 서 론
 2. 이론적 배경
  2.1 대리인 갈등
  2.2 프로젝트 거버넌스
  2.3 프로젝트 성공
 3. 연구모형 및 가설설정
  3.1 연구모형
  3.2 연구가설
   3.1.1 프로젝트 거버넌스와 프로젝트 성공 간 직접 효과 측정
   3.1.2 프로젝트 거버넌스와 대리인 갈등 간 직접 효과 측정
   3.1.3 대리인 갈등과 프로젝트 성공 간 직접 효과 측정
 4. 실증분석
  4.1 자료 수집 및 분석도구
  4.2 표본의 특성
  4.3 변수의 조작적 정의
   4.3.1 프로젝트 거버넌스의 조작적 정의
   4.3.2 대리인 갈등의 조작적 정의
   4.3.3 프로젝트 성공의 조작적 정의
  4.4 측정모형
   4.4.1 요인분석
   4.4.2 신뢰도 분석
  4.5 가설검정
   4.5.1 프로젝트 거버넌스와 프로젝트 성공 간 직접 효과 측정
   4.5.2 프로젝트 거버넌스와 대리인 갈등 간 직접 효과 측정
   4.5.3 대리인 갈등과 프로젝트 성공 간 직접 효과 측정
   4.5.4 검증결과 요약
 5. 결 론
  5.1 연구 요약 및 시사점
  5.2 연구의 한계점 및 향후 연구방향
 References
저자
  • Eun-Joo Jeong(PMO Team, SK Holdings Company, SK주식회사 PMO팀) | 정은주
  • Bo-Ram Kim(Graduate School of Management, Hanyang University, 한양대학교 일반대학원 경영학과) | 김보람
  • Seung-Ryul Jeong(Graduate School of Business IT, Kookmin University, 국민대학교 비즈니스 IT 전문대학원) | 정승렬 Corresponding Author