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Priority Analysis of Project Stage-wise Risk Factors : Focusing on New Product Development Projects in ICT Industry KCI 등재

프로젝트 단계별 리스크 요인들의 우선순위 분석 : ICT(정보통신기술)산업 분야의 신제품 개발 프로젝트를 중심으로

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한국산업경영시스템학회지 (Journal of Society of Korea Industrial and Systems Engineering)
한국산업경영시스템학회 (Society of Korea Industrial and Systems Engineering)
초록

In this paper, we identify risk factors that are likely to occur during the lifecycle of a new product development (NPD) project from the literatures, and identify the three objectives or three constraints that will ultimately be achieved for project success in the ICT industry : performance (scope/quality), schedule (time), and cost. Firstly, we interviewed the project experts to classify the risk factors according that the final project objectives are changeable based on scope/quality, time and cost budget constraints. Secondly, the survey for pairwise comparisons between the risk factors was asked to the project managers and members who had ever actually participated in the NPD projects of ICT industry to determine the priority ranks on relative importance using AHP (Analytic Hierarchy Process). The risk factors negatively affecting the goals of projects were analyzed by using the AHP respectively in four project stages during the life cycle of the project. The comparison of risk factors within each stage is a different approach unlike the literatures which have covered project’s overall risk assessment. There is an advantage that risk management can be effectively performed with priorities according to each stage from the start to the end of the project. In other words, it is necessary to identify what risk factors will occur in each stage, and to have ideas at each stage with the priorities so that they can be mitigated and eliminated before actual occurrence. As a result, risks on scope & quality changes were found to be the most important considerations for initiative stage of NPD projects in the ICT industry, whereas in the final stage, risks on schedule (time) changes were the most important priorities. Among the ICT industry product categories, ‘communication and broadcasting devices’ and ‘IT and communication based devices’ generally have a high priority in terms of risks on scope & quality changes when initiating the project. At the closing stage of the project, however, considering that schedule (time) changeable risk is getting higher, these products tend to target at B2B market rather than B2C because the new products must be delivered and launched in time as customer firm required.

목차
1. 서 론
 2. 이론적 배경
  2.1 신제품 개발 프로세스와 프로젝트 관리
  2.2 프로젝트 리스크 관리
 3. 연구 설계
  3.1 연구 설계 방법
  3.2 프로젝트의 4단계별 리스크 요인 도출
  3.3 연구 모형
 4. 분석 결과
  4.1 조사대상 인구통계학적 특성
  4.2 계층 2의 상대적인 우선순위분석
  4.3 3계층 단계별 리스크 요인들에 대한 우선순위분석결과
   4.3.1 착수단계-요구사항 타당성 분석
   4.3.2 계획단계-개념설계 및 계획
   4.3.3 실행단계-상세설계 및 구현, 시험검증
   4.3.4 종료단계-양산 및 납기, 프로젝트 종료
  4.4 ICT 분야 제품 종류별 리스크 요인 간의 상대적중요도 가중치 변화 분석
 5. 결 론
 References
저자
  • Heeseok Jang(Business School, Hanyang University, 한양대학교 대학원 경영학과) | 장희석
  • Sungyong Choi(Yonsei University, 연세대학교(원주캠퍼스)) | 최성용
  • Minho Lee(Namseoul University, 남서울대학교) | 이민호 Corresponding Author