While inspecting the Natanz Nuclear Site (Iran) on October 6, 2019, an inspector of the IAEA was found to carry suspicious materials. She was prevented from entering the site by the Iranian authorities and was shortly returned to the Agency’s headquarters. Iran could not prosecute her, because of the inspector’s immunity by the Agency. However, in addition to exhaustion of the dispute settlement mechanisms predicted in the Agreement on the Privileges and Immunities of the IAEA which has also provided the recourse to the ICJ, Iran may prosecute the Agency by attributing the conduct of the inspector to the Agency in the national courts of non-member States of the Agency that has not accepted the immunity of international organizations as customary international law. This article deals with the immunity of international organizations and its agents, as well as examining the Agency inspector’s fault in inspecting the Natanz Nuclear Site and the Judicial Mechanisms for follow-ups.

There always exist nonzero inspection errors whether inspectors are humans or automatic inspection machines. Inspection errors can be categorized by two types, type I error and type II error, and they can be regarded as either a constant or a random variable. Under the assumption that two types of random inspection errors are distributed with the “uniform” distribution on a half-open interval starting from zero, it was proved that inspectors overestimate any given fraction defective with the probability more than 50%, if and only if the given fraction defective is smaller than a critical value, which depends upon only the ratio of a type II error over a type I error. In addition, it was also proved that the probability of overestimation approaches one hundred percent as a given fraction defective approaches zero. If these critical phenomena hold true for any error distribution, then it might have great economic impact on commercial inspection plans due to the unfair overestimation and the recent trend of decreasing fraction defectives in industry. In this paper, we deal with the same overestimation problem, but assume a “symmetrical triangular” distribution expecting better results since our triangular distribution is closer to a normal distribution than the uniform distribution. It turns out that the overestimation phenomenon still holds true even for the triangular error distribution.

A lot of bridges have been built with economic growth and national development for a long time. The existing domestic bridge has been become deterioration with the increase of the quantity management. Therefore appropriate maintenance such as an inspection, diagnosis, repair, and rehabilitation is required to extend the service life of the bridge. The domestic and international cases of the maintenance for inspection personnel were investigated and analyzed. As a result, there was hardly clear and accurate criteria about inspection personnel but Denmark. However, the qualification and competence of the team members have been presented.

본 연구는 암 환자가 암 검사를 받으면서 지각하는 의료서비스품질이 환자의 만족도에 미치는 영향을 고찰함으로 써, 의료서비스품질의 어떤 점이 부족한지를 발견하고, 이에 대한 개선점을 찾는데 그 목적을 두었다. 이를 위해 본 연 구는 의료서비스와 고객만족간의 관계에 관한 모델을 수립하고 의료서비스의 구성개념으로 유형성, 전문성, 신뢰성, 대응성을 제시하였고, 이들 의료서비스 품질과 고객만족 간의 관계에 관한 모형을 개발하고, 이 모형에 따라 4개의 가 설을 설정하였다. 설문에 응답한 총 220명의 가설검정을 위한 실증조사 분석은 SPSS (Statistical Package for Social Sciences) for Windows 14.0K를 사용하여 분석하였다. 모든 가설은 다중회귀분석으로 검정한 결과 연구가설 H1, H2, H3, H4는 모두 채택되었다. 네 가지 연구모형 변수 중 에서 서비스 품질에 따른 고객만족에 가장 큰 영향을 미치는 요인은 유형성이 0.298(t=5.541)로 가장 중요한 영향으로 나타났으며, 다음은 전문성이 0.237(t=-3.687)로 그 다음 으로 중요한 영향요인으로 나타났다. 위와 같은 연구 결과 다음과 같이 의미를 제안해 볼 수 있다. 첫째 의료 기관은 유형성, 전문성, 신뢰성, 대응성을 중심으로 의료서비스를 개발하고 시행한다면 현재보다 더 높은 고객 만족을 이끌어 낼 수 있다는 시사점을 제시하였다. 둘째, 이러한 서비스는 높은 고객 만족도를 가지고 있습니다. 셋째, 이는 날로 새로 워지는 의료시장의 경쟁 환경 가운데서도 의료기관의 본연의 목적인 환자 치료를 통한 생명 연장의 역할을 해낼 수 있 다. 넷째, 이러한 서비스는 보다 높은 고객만족을 통한 의료기관의 생존과 보다 나은 의료서비스를 제공하는 전략개발 에 활용할 수 있을 것이다.