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멀티플렉스에서의 물리적 서비스환경과 고객의 만족에 관한 연구 KCI 등재

A Study on Physical Service Environment and Customer's Satisfaction in Multiplex

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한국산업경영시스템학회지 (Journal of Society of Korea Industrial and Systems Engineering)
한국산업경영시스템학회 (Society of Korea Industrial and Systems Engineering)
초록

As Lately movie industry and related market becomes larger and people have had more spare time, people's interest in multiplex grows higher. This paper studies relationships between physical service environment and customer's satisfaction in multiplex. Th

저자
  • 장경 | Kyung Chang
  • 고현민 | Hyun-Min Ko