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서비스 및 사무관리 분야 6시그마 개선활동 진행절차에 관한 사례연구 KCI 등재

An Empirical Study on Implementation Procedure for Six Sigma Projects in Non-Manufacturing Process

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한국산업경영시스템학회지 (Journal of Society of Korea Industrial and Systems Engineering)
한국산업경영시스템학회 (Society of Korea Industrial and Systems Engineering)
초록

  This paper is concerned with a six sigma application to non-manufacturing process. Based on the comparison to manufacturing process, non-manufacturing process has some specific characteristics. The main focus of this study is to introduce an empirical c

저자
  • 김채수 | Chae-Soo Kim
  • 김연근 | Youn-Geun Kim