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중소기업을 위한 교육훈련이 고객만족과 행동의도에 미치는 영향에 관한 연구 KCI 등재
A Study on the Effect of contribution to Customer Satisfaction and Behavioral Intertions by the Education and Training for Small and Mindium Sized Firms
구자활, 김영형, 오현승, 이세재, 윤광식, 조진형
- 언어KOR
- URLhttps://db.koreascholar.com/Article/Detail/22664
4,200원
한국산업경영시스템학회지
(Journal of Society of Korea Industrial and Systems Engineering)
Vol. 33 No. 1 (2010.03)
pp.121-131
pp.121-131
한국산업경영시스템학회
(Society of Korea Industrial and Systems Engineering)
초록
Technological innovation depends on the quality of workers, whose ability is the key component to raise business competitiveness. Our study evaluates how satisfactory is the training of workers at small and medium sized firms , and suggest how to improve
키워드
small and Medium Sized FirmsEducational SatisfactionBehavioral Iintentions
저자
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