The purpose of this study is to evaluate the effectiveness of the way-finding system on the facility
management in the general hospitals. For this purpose, visiting survey and questionnaire study are carried out for four general hospitals. Based on the results, way-finding system such as sign board is a essential element for patient satisfaction as well as facility management.

• 오영훈(건양대 의료건축디자인학과 교수, 공박) | Oh, Young-Hun Corresponding Author
• 이건희(건양대 건축학과 학부생) | Lee, Kun-Hee