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The Optimization of Bank Branches Efficiency by Means of Response Surface Method and Data Envelopment Analysis: A Case of Iran KCI 등재 SCOPUS

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한국유통과학회 (Korea Distribution Science Association)
초록

In this paper the DRC model is presented for solving multi objective problem. The proposed model is a combination of data envelopment analysis, Cuckoo algorithm and the response surface method. Due to reasons like costs, time and irreversible damages, it is not possible to analyze each and every one of the proposed models in practice, so the simulation is used. Since the number of experiments for simulation process is high then the optimization has gone to practice and directs the simulation process. The response surface method is used as one of the approaches of simulation optimization. Furthermore, data envelopment analysis is used to consider several response surfaces as efficiency response surface. Then this efficiency response surface is solved by Cuckoo algorithms. The main advantage of DRC model is to make one efficiency response surface function instate of multi surface function for every output and also using the advantages of Cuckoo algorithms. In order to demonstrate the effectiveness of the proposed approach, the branches of Refah bank in Mashhad is analyzed and the results are presented.

목차
Abstract
 1. Introduction
 2. Proposed DRC Model
  Step 1. Design of Experiments
  Step 2. Data Normalization
  Step 3 Determination of Efficiency for Each Test by DEA
  Step 4. Making Efficiency Response Surface by Meansof RSM
 3. Implementation of DRC Model in Branches ofMashhad Refah Bank
  Step 1. Gathering Data and Design of Experiment
  Step 2. Normalizing the Data
  Step 3. Determining Efficiency
  Step 4. Efficiency Response Surface Function
  Step 5. Determining the optimization inputs by COA
  Step 6. Determining Optimizated Outputs Correspondingto Inputs of 5th Step.
 4. Conclusion
 References
저자
  • Elham Shadkam(Faculty Member of Industrial Engineering Department, Faculty of Engineering, Khayyam University, Mashhad, Iran [Motahari Square, Rafiee Boulevard, Emam Ali Expressway, Mashhad, Khorasan Razavi, IRAN Postal Code: 9189747178) Corresponding author
  • Mehdi Bijari(Department of Industrial and Systems Engineering, Isfahan University of Technology. [Department of Industrial and Systems Engineering, Isfahan University of Technology, Isfahan, Iran)