Recent evidence suggests a dramatic increase of use on the social media environment in the tourism and hospitality industry. This study aims to develop a measurement scale for the social media environment also called “social media scape”. The study will offer insights regarding the consequences of social media scape as well. Empirical data will be collected from 3 different countries and 3 studies will be conducted. In addition, the findings of this study will suggest how social media scape shapes key consumer behavior outcomes. Finally, this study will discuss the managerial implications for marketing and positioning strategy in the social media environment. In particular, the results of the study will indicate how the social media scape should be developed thus helping brands to better position themselves in this social media world and what consumers’ needs can satisfy such as functional, hedonic, social, and psychological. In addition, for global marketers who want to develop international networks, ethnicities are a significant impact factor on users’ behaviors. As such, this information will be useful since our study will include 3 different countries

• Aikaterini Manthiou(NEOMA Business School, France)
• Kafia Ayadi(NEOMA Business School, France)
• Volker Kuppelwieser(NEOMA Business School, France)