This study investigates faculty and students’ perceptions of English conversation courses in the General English Program (GEP) at a university. A total of 437 students completed the survey and interviews were conducted with 8 of them. Three Native English Speaker (NS) instructors participated in the study by submitting reflective journals and being interviewed. Qualitative as well as quantitative data collection methods were employed to offer a better understanding of the current status of English conversation courses taught by NS instructors. Results about the five research questions are as follows. First, students were satisfied with the courses overall, although it varied across classes taught by each NS instructor. Second, students’ satisfaction with the courses also varied depending on their self-assessment of English proficiency. Third, the results of the stepwise regression analysis showed that NS instructors’ qualifications and attitude were the best predictor of students’ satisfaction with the courses. Fourth, NS instructors expressed dissatisfaction with the current textbooks and administrative support from the university. Fifth, the lack of understanding of both students and Korean culture caused critical classroom management issues, which, in turn, led to students’ negative perceptions of the courses. The findings provide practical implications of this GEP curriculum at the university.

I. 서론
 II. 선행연구
 III. 연구방법
  1. 연구대상
  2. 연구조사 도구
  3. 연구방법
  4. 자료분석
 IV. 연구결과
  1. 학생의 영어회화 강의 만족도
  2. 학생의 배경변인에 따른 영어회화 강의 만족도
  3. 영어회화 강의 만족도를 가장 잘 예측하는 변인
  4. 원어민 교수진의 강의 만족도 및 요구
  5. 한국학생 및 한국문화에 대한 이해
 V. 결론
 참고문헌

• 이영주(한밭대학교) | Lee Young-Ju