TRIZ Analysis to Bullwhip Effect and a Survey on Studies
Recently, corporate environment is faced with uncertainty that did not suffer in the past. In addition, as the supply chain was expanded and lengthened, the flow of information and material was complicated. Increase in complexity which amplifies the variability of the individual steps in supply chains further adds to the uncertainty. The bullwhip effect that refers the phenomenon where order variability increases as the orders move upstream in the supply chain became serious. The bullwhip effect is more and more important especially for the enterprise in the supply chain. So, there are many studies now since it was observed about 100 years ago. The aim of this paper is to analyze how to solve the bullwhip effect by using TRIZ (Teoriya Resheniya Izobretatelskikh Zadach). TRIZ is one of the most famous tools for creative solving that applied in many fields ranging from management as well as engineering. Among problems, the dilemma needs creative solutions that require handling the contradictions inherent in that. Among various kinds of problem solving techniques, TRIZ provides the concept of physical contradiction as a common problem solving principle. This study provides a simple process of solving problem explains a case of solving problem in the management field and shows the availability of theory in the inventory control. In accordance with the proposed solving process, the paper analyzes the bullwhip effect by applying the TRIZ tools and then identifies the solution directions. Next, the current studies are classified by the above analysis and important managerial concepts are proposed. Lastly, directions for future research on this area are suggested.