This study is to solve the public education’s dilemma between the standardized education to maximize learning efficiency and the personalized education to maximize learning effectiveness, using the paradox management process. The process is based on combining the TOC (Theory Of Constraints) and TRIZ (Russian Theory of Inventive Problem Solving), which is a creative way of thinking to draw the synergic effect by pursuing simultaneously the conflicting elements. Through this research, a new concept of learning method can be suggested on a public course. Further research should be performed to develop a learning guideline based on the students’ empirical study results.

1. 서 론
 2. 패러독스 경영 프로세스
 3. 사례 분석
  3.1 공교육의 딜레마
  3.2 해결 방향 설정
  3.3 해결 아이디어 도출
  3.4 교수법 설계
 4. 결 론
 References

• 송창용(한라대학교 산업경영공학과) | Chang-Yong Song Corresponding Author