The purpose of this study is to define the problems that the public faces in regard to the public language and try to propose measures to solve them. For the objective study, we have set up the genres of the public language and its requirements. The genres of the public language includes the legal writing, press release, public notice, articles, public address and instruction. We have set up 'intelligibility' as a crucial category for the public language, the requirements to achieve that have 'politeness', 'coercive & authoritarian expression', 'discriminating expression', 'content completion', 'logicality', 'the quantity of information', 'conveying the message', 'length of sentences', 'use of terms' and 'visual convenience'. The result reveals the most dissatisfaction of requirements has been shown about the 'easy and friendly terms', followed by the 'visual convenience'. The highest dissatisfaction of genres has found on the legal writing, followed by the public notice, articles and press release. Along with these findings, the relevant studies and discussions must be continued to reduce the level of dissatisfaction on pubic language.

Abstract
  Ⅰ. 문제 제기
  Ⅱ. 이론적 배경
  Ⅲ. 연구 방법
  Ⅳ. 연구 결과
  Ⅴ. 요약 및 논의
  참고문헌

• 박재현(상명대학교)
• 이관희(서울대학교)
• 김승현(서울대학교)