Competition of Business firms has become serious domestically and internationally. No one can deny that cooperation and peace between labour and management are essentially necessary in this seriously competitive business world and will form continuous national economic development. This paper is interested in consumer's cognizance of business firm, business CEO, and labor. The attributes of consumer dealt with are gender, education level, etc. We showed consumer's cognizance as forms of hypotheses, tested them, and found many statistically significant facts, and suggested their implication. It can be said that our research results can be utilized as good information and for judgement and decision for constructing cooperative and peaceful labour and management relation.

Abstract
 1. 서론
 2. 연구의 프레임워크
 3. 결론
 참고문헌

• 장경(단국대학교 산업공학과)
• 고현민(단국대학교 산업공학과)
• 이응석(단국대학교 산업공학과)