This study is to propose the paradox management process to analysis and solve the public education’s dilemma between the standardized education and the personalized education. The process is based on combining the TOC(Theory Of Constraints) and TRIZ(Russian Theory of Inventive Problem Solving), which is a creative way of thinking to draw the synergic effect by pursuing simultaneously the conflicting elements. Through this research, a new concept of learning method can be suggested on a public course.

1. 서론
 2. 패러독스 경영 프로세스
 3. 사례 분석
 4. 결론
 참고문헌

• Chang-Yong Song(Department of Industrial Engineering, Halla University) | 송창용 Corresponding Author